“Customers have now more choice adaptation of the Europcar fleet structure to customer needs with Europcar: thanks to the new elite models”, with which the car rental company its fleet structure differentiated, they can within the categories economy, compact, lower middle and middle classes from the immediately higher value vehicles separately book. So far, a variety of different car models, which differed partly clearly with regard to the engine, the performance or the facilities located within each vehicle category. With the introduction of elite models, the customers can choose now consciously for a car rental with stronger engines or high-quality facilities. So the customers also receive such a vehicle, Europcar has increased the number of elite models in the fleet of rental cars. In the economy category, for example, the Audi A1, a-class elite models in the compact category of the BWM 1 series or the Mercedes-Benz include, in the lower middle class of VW Passat Highline in the middle class, and the Audi A4. Priced are the elite models slightly over the other vehicles of same category, but customers have also a claim to a higher quality vehicle if they book an elite model. Europcar is the first car rental company in Germany, which offers its customers the possibility.
The introduction of the elite last but not least is based on the customer feedback. Regularly, the desire was expressed, binding to be able to book higher-quality vehicles. As a result, the car rental company Europcar once again underscores its customer orientation. About Europcar Europcar car rental is the largest car rental company in Europe and among the top 3 of the industry. In Germany the company with 579 sites offers many of them open around the clock the best accessibility. ISO certified quality and environmental management systems are part of the corporate philosophy.
Numerous awards such as the best car rental companies 2012 test result “of the reader’s choice of magazine company car or the world travel awards leading “” World’s leading car rental company’, green transportation solutions company “and world’s leading car rental companies for residential customers” confirm customer focus and commitment to environmental protection.
