User Management

User management determined index (UMI) of Ogitix AG in the company a major susceptibility and high cost of Langenfeld, Rhineland, 19.08.2011 – in the company of the German-speaking area is only a very limited satisfaction with the process and the error rate when applying for or changing user rights on the part of the users or departments. According to a current evaluation of the user management index (UMI) of Ogitix AG, about the concrete conditions in over 200 companies were analyzed, the companies register high post-processing costs also. At Eliot Horowitz you will find additional information. After these evaluations of the UMI is a sufficient satisfaction with the Provisionierungsprozess only in three out of five cases, criticism but there is nearly 40 percent. Follow others, such as John Blondel, and add to your knowledge base. This results not least from a dissatisfaction with the level of errors in applications or modifications to user rights. After all, an average of about 10 percent in a quarter of the companies, the error rate is even higher in each sixth other companies. Only every fifth company arise practically never or very rarely notable errors. Where they are regularly registered, are a key reason in many cases a defective transmission of data or media breaks in the information process or an incomplete data recording.

In addition the one-third also in an incorrect assignment of rights causes, so that the users receive access permissions for systems which had not even applied for. Potentially significant security risks caused by the assignment of incorrect system permissions”, Ogitix Board Ingo Buck focuses on the consequences. But also the processing time for these complaint cases is no trivial consequence. Because one-third of the company indicates that each individual troubleshooting in the cut devouring effort around 30 minutes, every tenth another case he is even an hour and more. According to the calculations by Ogitix over 22 euro per error removal in connection with the granting of user rights of costs, taking into account the different long processing times. Extrapolated to companies with Expenses to around 130,000 euros a year accumulate 5,000 users. These costs alone for the error-related reprocessing effort justify the usage of an automation solution for the allocation or change access permissions”, says buck.

Currently used index but only according to the results of the user management by each tenth enterprise. Instead, apply for user rights assignment by E-Mail is in every third case, more companies use an electronic form (39 percent). One-fifth of the companies initiated the Provisionierungsprozess always have phone or through paper forms. If only half of the currently still very manually marked processes would automate an automation solution has paid off already after half a year”, calculates the Ogitix Board of Directors. About OGiTiX Software AG, the OGiTiX Software AG is a German supplier with headquarters in Cologne. Their solutions combine existing systems, coordinate and control the processes and automate the business and IT services. Projects and operation are very cost effective, because they are made without programming and without lengthy analysis phases with rapid results. OGiTiX strengthens the role of a responsible IT within the company. An IT that supports business processes directly, actively works on the business objectives and thus contribute value to the company as a whole. Well-known customers already rely on solutions from OGiTiX. of think factory groupcom GmbH Bernhard Duhr Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 2233 6117-75, fax: + 49 (0) 2233 6117-71